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Do You Have a Process for Being a Better Communicator?
(By James Bahm) Since you’re reading this in Radio Ink, you’re probably in sales or leadership of some capacity and have most likely developed a personal approach to communication – a method to your madness, so to speak. But how effective is it, really?
Constructive Feedback On Critical Management
(By James Bahm) Feedback is great when given constructively. Criticism, by definition, is not constructive. How can something build up when its sole intention is to analyze and pick apart? When it comes to feedback, the essential element is intent.
What’s Stopping You?
(By James Bahm) Why are so many professional salespeople so dog-gone scared of contacting prospects? When I started in this business, I used to think of these “Decision Makers” as these Grizzly-Adams-types who’d be sitting at their desk cleaning their hunting rifles.
Improve the Way You Sell: 5 More Lessons from Solitaire
(By James Bahm) To continue the conversation about ways to close more sales and increase your paycheck, here are a few more illustrations drawn from playing thousands of games of solitaire. This time let's look at using strategy to change the game.
Zara Caletti and the Future of Radio
(By James Bahm) I recently returned from a Mediterranean cruise, where I met a family from Ontario. I mentioned my experiences in broadcasting and quickly learned that the young lady standing beside me has a radio show in the Toronto area - at 11 years old.
Sales Is A Game: 5 Lessons From Solitaire
(By James Bahm) Throughout my career I’ve had several colleagues tell me that, “Sales is a game.” Since first hearing it, that phrase has never left me. While one can compare sales to many games, I’m going with solitaire.
Become A Better Communicator By Email
(By James Bahm) One of the topics I cover in my book and discussed extensively in my columns here and on social media is communication. It is essential if you want a long and successful career. This week, let's look at ways you can become a better communicator.
Benefits of Reverse Mentoring
(By James Bahm) Following my words on empathetic leaders, I was asked to cover two topics on LinkedIn: the benefits of reverse mentoring and situational leadership – both of which tie in with the ongoing topic of being more empathetic.
Having The Integrity To Admit You Made The Wrong Choice
(By James Bahm) Any sales manager will tell you everyone on staff should have integrity in all facets of the job. But integrity starts at the top. Let’s look at a few reasons why some AEs don’t make it past year one:
Are You The Problem? Two Methods Of Empathetic Leadership
(By James Bahm) Search for “empathy in business” and you’ll see the need for more empathetic leadership. You’re likely to see anywhere from a handful to a dozen or more ways you can become more empathetic. Here are two simple ones:
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